Verizon 5G Internet Gateway Gen 2 (CR1000A)
The CR1000A is Verizon’s second-generation 5G Home gateway. If you signed up for Verizon 5G Home between 2022 and 2024, this is probably what you have.
How it compares to the Gen 3 (ASK-NCQ1338): the Gen 3 adds WiFi 6E, a 2.5GbE port, and better mmWave antenna tuning. If you’re in a mmWave coverage zone with gigabit speeds available, the Gen 3 is worth upgrading to — the 2.5GbE port alone is the difference between saturating the connection and bottlenecking at 1Gbps.
How to request an upgrade: Verizon typically only ships the Gen 3 on new 2-Year plans with 5G Home Plus, but chat support will sometimes swap it out if you cite slow WiFi coverage or a need for multi-gig.
Still no external antenna ports on any Verizon consumer gateway. If you want a proper antenna install, move to the Inseego FX3000 or an outdoor CPE.
- mmWave + C-band 5G support — Verizon's gigabit speeds work here
- WiFi 6 dual-band
- Compact cube form factor vs the taller Gen 3 unit
- Included free on 5G Home / 5G Home Plus plans
- No external antenna ports
- Only 2 Ethernet ports (no 2.5GbE for saturating mmWave)
- Superseded by the Gen 3 ARC-XCI55AX on current signups
- Admin UI is minimal — signal metrics hard to surface